We recommend that you read this article to select the method that best suits your needs.
All shipments made with FeDex can be located at any time with your tracking number. In addition, in case the shipment is lost, we will resend the product or refund the full amount of the order.
Europe 2/3 days
North America 5/7 days
Southamerica 5/7 days
Asia 7/10 days
Australia 7/10 days
With Correos a tracking code is provided for international shipments. But if the country of destination does not enter this code in their system may be the case that the order can not be tracked.
We are not responsible in the event that the order is lost or delayed.
Europe 7/15 days
North America 20/40 days
Southamerica 20/60 days
Asia 20/60 days
Australia 20/30 days
If you make an order of at least 200€ you can select Free Shipping with Correos.
For orders with a minimum of 300€ we will send your products for free with FedEx
If for some reason you receive a Bottesi item that is damaged at no fault of your own, please contact Bottesi at firstname.lastname@example.org within 30 days of the Invoice date. Please provide a photo and explanation of the damage. Bottesi will either refund or replace your item at no charge in case that the order was send with DHL.
In case you did the order with Correos we will not return the order in this cases.